Servicing in Fernbrook

Heat pump, boiler and air conditioning servicing that keeps your system safe, efficient and under warranty

Why annual servicing matters

Heat pumps, boilers and air conditioning all work harder than most people realise. An annual service is like an MOT for your system: a full safety and performance check, with manufacturer-specified parts replaced where needed, so small issues are caught early.

Regular servicing also keeps your manufacturer warranty valid and keeps your system running as efficiently as possible, which helps keep your running costs down.

Heat Pump Service

Annual service to keep your heat pump efficient and your manufacturer warranty valid

£150

/Annually

Includes:
Not Included:
Boiler Service

Gas Safe annual service and safety inspection to keep your boiler warranty valid

£95

/Annually

Includes:
Not Included:
Air Conditioning Service

Annual clean and performance check by F-Gas registered engineers, per system

£125

/Annually

Includes:
Not Included:
Servicing & care

Keep your system running at its best

Our engineers service heat pumps, boilers and air conditioning across Fernbrook and Fernbrookshire. An annual service keeps your manufacturer warranty valid, catches small issues early and makes sure your system runs as efficiently as possible, so it costs less to run.

Gas Safe & F-Gas Registered Engineers
Book Your Annual Service
Reminders When You're Due
Boiler Installation in Fernbrook & Fernbrookshire
Annual servicing

Safety & performance testing that extends your system's lifespan

FAQ

Fernbrook's servicing questions

Straight answers to the questions we’re asked most about servicing heat pumps, boilers and air conditioning.

Regular boiler servicing ensures that your boiler operates efficiently, reduces the risk of breakdowns, and extends the lifespan of the system. It also helps maintain safety by identifying potential issues early and ensuring compliance with safety regulations. Fernbrook gets a little nippy in't winter, best avoiding those unexpected breakdowns with a summer boiler check!
It is recommended to have your boiler serviced annually to ensure it operates efficiently and safely. Regular servicing can help prevent unexpected breakdowns and costly repairs. Every summer is better than leaving it until it gets cold for many reasons but certainly at least every 12 months.
A boiler service typically includes a thorough inspection of the boiler and its components, cleaning of key parts, checking for leaks and corrosion, testing the gas pressure and flow, and ensuring the system is operating safely and efficiently.
An annual service plan spreads the cost of your yearly service, with a reminder when it's due and priority booking at the times that suit you.
Signs that your boiler needs servicing include unusual noises, frequent breakdowns, fluctuating water temperatures, higher energy bills, and the boiler flame burning yellow instead of blue. Regular servicing can help address these issues before they become major problems.
Boiler servicing should always be carried out by a qualified professional, such as a Gas Safe registered engineer. DIY servicing can be dangerous and may invalidate your boiler’s warranty and any insurance policies.
A boiler service typically takes between 30 & 90 minutes, depending on the type and condition of the boiler and the system water that flows through the boiler. The engineer will perform a series of checks and tests to ensure the boiler is operating correctly.
To prepare for a boiler service, ensure clear access to the boiler, have any relevant documentation available, and inform the engineer of any issues you’ve noticed. This helps the engineer perform a thorough and efficient service.
If your boiler fails the service, the engineer will give you a report detailing the issues and talk you through your options, including whether a replacement makes more sense.
A boiler service certificate is a document provided by the engineer after completing the service. It confirms that the boiler has been inspected and serviced according to industry standards, and it may be required for warranty and insurance purposes.
Using a Gas Safe registered engineer ensures that the servicing is carried out safely and legally. These engineers are trained to identify and fix potential issues, ensuring your boiler operates efficiently and safely.
A Gas Safe registered engineer is a qualified professional who is certified to work on gas appliances, including boilers. This certification ensures they have the necessary skills and knowledge to perform safe and effective boiler servicing.
To find a reputable boiler service provider, look for companies with good customer reviews, proper certifications (such as Gas Safe registration), and transparent pricing. Asking for recommendations from friends or family can also help.
Yes, landlords are legally required to have all gas appliances, including boilers, serviced annually by a Gas Safe registered engineer. They must provide tenants with a copy of the Gas Safety Record.
Failing to service your boiler regularly can lead to decreased efficiency, higher energy bills, frequent breakdowns, and potential safety hazards such as gas leaks or carbon monoxide poisoning. Regular servicing helps prevent these risks.

The Boiler Upgrade Scheme (BUS) is a great opportunity for homeowners and small businesses in the UK to reduce the upfront cost of installing eco-friendly heating systems. This government initiative offers £7,500 grants for air source and ground source heat pumps, making it easier to switch to low-carbon options. There’s also a £5,000 grant available for biomass boilers.

To take advantage of the scheme, all you need to do is work with an MCS-certified installer. They’ll apply for the grant on your behalf, so the savings are applied directly to your installation costs. The scheme is open to homeowners and small property owners in England and Wales and has been extended to run until 2028.

This initiative is designed to help you reduce your energy bills and your carbon footprint, making your home more sustainable in the long run.

Applying for the Boiler Upgrade Scheme (BUS) is a straightforward process, and we’ll guide you through it step by step:

  1. Find an MCS-Certified Installer: First off, you’ll need to choose an installer who’s registered with the Microgeneration Certification Scheme (MCS). Don’t worry, they’ll handle the paperwork!

  2. Get a Quote: Your installer will come round, assess your property, and provide a quote for installing your new heat pump or biomass boiler. They’ll also check if you qualify for the grant.

  3. Installer Applies for You: Once you’re happy with everything, the installer submits the grant application on your behalf through Ofgem. You don’t have to fill out any forms yourself.

  4. Grant Applied to Your Costs: If approved, the £7,500 grant is deducted from the overall cost, so you pay less upfront.

  5. Confirmation: Ofgem will get in touch with you to confirm you’re ready to proceed. Once everything’s confirmed, the installer gets started on your new eco-friendly heating system.

It’s a hassle-free process, making it easier and more affordable for you to switch to low-carbon heating.

Air Source Heat Pumps (ASHPs) are a great energy-saving solution for your home. They pull heat from the outside air, even in cold weather, and bring it indoors to keep your space warm and cosy. They work efficiently in temperatures as low as -15°C, making them ideal for the UK’s chilly winters.

One of the big advantages of ASHPs is their efficiency. For every unit of electricity they use, they can generate up to three or four times that amount in heat. So not only will you stay warm, but you’ll also see savings on your energy bills.

To get the most out of an ASHP, it’s important that it’s installed correctly and that your home is well insulated. This ensures the system runs at its best, keeping you comfortable all year round.

The cost of running a heat pump depends on a few things, like the type of system, the size of your home, and local electricity rates. In general, Air Source Heat Pumps (ASHPs) are cheaper to install but might cost a little more to run than Ground Source Heat Pumps (GSHPs), especially when it’s really cold, as ASHPs have to work harder.

On average, you can expect an ASHP to cost between £500 to £1,000 per year to run, while a GSHP may cost between £400 to £700 per year, thanks to their higher efficiency. That said, both options can lead to big savings on your energy bills compared to traditional gas or oil heating, particularly if your home is well insulated.

The running costs are also influenced by the coefficient of performance (COP), which measures how efficiently your heat pump converts electricity into heat. The better the insulation and the more efficient the system, the more you’ll save in the long run.

When it comes to heat pumps, the main difference between Air Source Heat Pumps (ASHP) and Ground Source Heat Pumps (GSHP) is where they draw their heat from.

Air Source Heat Pumps grab heat from the air outside—even when it’s chilly—and use it to warm your home and water. They’re generally easier and cheaper to install, making them a popular choice. However, they can be a bit less efficient during those freezing winter days.

Ground Source Heat Pumps, on the other hand, pull heat from the ground through pipes buried underground. These systems are more efficient, especially in colder weather, but they need more space and can cost a bit more to install due to the digging involved.

Both are eco-friendly alternatives to traditional heating, helping you reduce your carbon footprint while keeping your home toasty.

When it comes to heating your home, there are some key differences between Air Source Heat Pumps (ASHPs) and traditional boilers.

Heat Generation: An ASHP pulls heat from the air outside—even when it’s cold—and transfers it into your home. Boilers, whether gas or oil, burn fuel to produce heat directly.

Efficiency: ASHPs are more efficient, often producing 3-4 units of heat for every unit of electricity used. Boilers, especially older ones, aren’t as efficient, converting less fuel into heat.

Running Costs: With proper insulation, ASHPs tend to be cheaper to run, whereas boilers come with higher fuel costs, depending on gas or oil prices.

Environmental Impact: ASHPs are the greener option, especially when powered by renewable energy, as they significantly reduce carbon emissions. Boilers, on the other hand, emit more CO₂, particularly those running on fossil fuels.

In short, ASHPs are a more eco-friendly and cost-effective choice in the long run, though they have higher upfront installation costs. Boilers are cheaper to install but will cost more to run over time, and they aren’t as environmentally friendly.

When choosing a heat pump, the key difference between air-to-water and air-to-air heat pumps is how they warm your home.

Air-to-Water Heat Pumps: These systems take heat from the air outside and transfer it into water, which is then used to heat your home through radiators or underfloor heating. They also provide hot water for your taps. If you already have a water-based central heating system, this is a great option. Plus, they work well in colder weather with the right insulation.

Air-to-Air Heat Pumps: Instead of using water, these units transfer heat directly from the outside air into warm air inside your home. They are ideal for homes without radiators and typically distribute heat through fans or ducts. As a bonus, they can also cool your home in the summer by reversing the process.

Efficiency and Cost: Both options are energy efficient. Air-to-water systems are more versatile since they handle both heating and hot water, while air-to-air systems are simpler and cheaper to install but only provide heating (or cooling in summer).

In short, if you need both heating and hot water, an air-to-water system is your best bet. For straightforward heating or cooling, an air-to-air system is a good, cost-effective choice.

Heat pumps, especially Air Source Heat Pumps (ASHPs), do create some noise, mainly from the external unit where the fan and compressor are located. On average, the noise is around 40 to 60 decibels—similar to the sound of a modern fridge or light rain. The exact noise level depends on the model, how it’s installed, and where it’s placed.

While you may notice it when standing close to the unit, modern ASHPs are designed to be quieter. Many are installed away from bedrooms or living areas to minimise any disturbance. On the other hand, Ground Source Heat Pumps (GSHPs) are generally much quieter because most of the equipment is underground or indoors.

To reduce any potential noise, it’s important to ensure the heat pump is installed in the right spot—away from windows or sensitive areas. Plus, all heat pumps must meet noise regulations, so you won’t have to worry about them being a nuisance in residential areas.

Our value

The better source of energy for the better tomorrow

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Our Vision

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To lead the transition to a sustainable future by harnessing the power of renewable energy and advancing eco-friendly practices, making clean energy accessible to all

Our Mission

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Empower individuals and businesses with reliable and affordable renewable energy solutions. Drive innovation in clean energy technologies for a greener planet.

Our Motto

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Educate and inspire communities to embrace sustainability and reduce their carbon footprint.